Shanaya Shop

We offer several payment methods for your convenience, including Cash on Delivery, bKash, Rocket, Nagad, and bank transfers. For online payment, simply select your preferred option at checkout and follow the instructions.

Yes, we have a hassle-free return and exchange policy. You can return or exchange products within 7 days of delivery if they are unused, undamaged, and in their original packaging. Simply contact our customer service team, and we’ll assist you with the process.

Once your order is shipped, we’ll send you a tracking number via email or SMS. You can use this number on our website’s Track Order page to see real-time updates on your delivery status.

We’re sorry for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support team within 24 hours of receiving the product. We’ll arrange a replacement or initiate a refund as per your preference.

Yes, we regularly offer discounts, promotions, and special deals on various products. To stay updated, please check our Offers section on the website, subscribe to our newsletter, or follow us on social media to get notified about the latest discounts and exclusive offers.